Loyalty | Reward points

The reward points settings are dependent on the program type selected.

If you have standard loyalty enabled, you must enter a value for both awards and redemptions. The award value determines how many points are awarded per dollar spent, before bonus offers are applied while the redemption value determines how many points are needed for $1 worth of redemptions.

Loyalty reward points - Standard | Incentivise

If you have custom loyalty enabled, only the awards value need to be enetered here as the redemption values are entered on the rewards themselves.

Loyatly reward points - Custom | Incentivise